Claim Missing Points

ClaimView Your Bookings list to request seats, change or upgrade flights, verify in and extra. When a transaction you make leads to a damaging stability in your card and each time thereafter that you just attempt to use your card. Visit our FAQ to find out data on when bank card points are transferred to your Frequent Flyer account. It’s your accountability to make sure that the stability on your card is larger than or is the same as the worth of the acquisition you’re meaning to make.

Watch the stay matches you will not find wherever else, together with the UEFA Champions League and UEFA Europa league reside, plus prime matches in the Premier League and the Emirates. You possibly can view a duplicate of these Phrases and Circumstances on the web site; see the reverse of your card or the data offered together with your card. Alternatively, you possibly can request a copy by electronic mail or publish, free of charge.

Take a buddy to the cinema, present your 2 for 1 voucher code at the box workplace and benefit from the film. See you at the films! If we refuse to authorise a transaction we offers you the explanation for the refusal, if practicable (until it would be unlawful for us to take action).

There is no such thing as a money various for rewards. The Reward Card can be changed if misplaced or stolen for a £three charge. Calls of up to an hour to 01, 02, 03 , 0845 and 0870 numbers, excluding the Channel Islands, indirect entry numbers and dial-up web entry. Other exclusions apply.

We aren’t accountable for the standard, safety, legality, non-delivery or every other facet of any goods or services purchased using your card. In case you have any disputes in regards to the items or providers bought with your card, you need to settle these with the retailer. Chances are you’ll ask us to mediate in your behalf, however we are not required to take action. If we do and subsequently find that the goods or companies where supplied to you and/or the retailer has the precise not honour your request for a refund, we reserve the best to cost you the Investigation Charge (see Fees and Fees).